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Device Not Connecting To Printer

1 min read

If your device is not connecting to your bluetooth printer, follow the steps below to fix it:

  1. First check to see if your printer is paired to the device via bluetooth.
  2. Then check if your device's location and bluetooth are turned on.
  3. Connect your printer to the app by going to Printing Settings on the printing page, tap on the drop down menu find and select your printer name and tap the Connect button. 

NB: If the printer name is not listed in the drop down list, press the Refresh button and check again.

If the printer is still not connecting to your device, try steps 2 and 3 again.

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